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General Terms and Conditions of Sale

ReVerie Ltd. is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@reverie.ltd.uk.

Terms and conditions

These are stated on our sales acknoledgements or pro forma invoices, a copy is avaliable upon request.

Shipping and Handling

Packaging & Next Day UK mainland delivery charged at cost, prices for overseas shipping calculated at checkout or on application.

Delivery Schedule

If in stock your order will be dispatched the same day otherwise you will be contacted with an approximate delivery date.

Back Orders

If your item is not in stock, we will back order for you. Back orders are processed on a first come, first served basis.

Tax Charges

For orders made within the UK or within the European Union, 20% VAT (TAX) is added, unless a Europa approved Vat / Tax ID number is
provided for the ordering company. All other Export orders, with proof of shipment from the UK are exempt from VAT (TAX).

Credit Card Security

We securely process your card details online using SSL (Secure Socket Layer) connections via Sagepay, this is checked and validated regularly by Security Metrics.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Cancellation of Orders

You may cancel your order same day before 3.00pm with no handling charge, If you are wishing to cancel at a later date for stock items we charge a 15% Handling fee, for special order items cancellation is not possible. If you need to cancel because our quoted delivery times have been badly exceeded then a full refund will be given. 

Returns Policy

If you are wishing to return a product please call us first, If the product has been wrongly ordered or no longer required it will be subject to a 15% Handling fee if we agree at our discretion to accept the return of the item for a refund or exchange. If the item does not fit, is not fit for purpose or has been damaged and signed for as damaged in transit then on return of damaged goods we will send a new replacement or may offer a full refund if the replacement item will be some weeks.

Contact Us

If you need to contact us, please email sales@reverie.ltd.uk, alternatively, you can call on +44 (0)1206 866663 , +44 (0)2081 235997 or fax on +44 (0)1206 213001 or write to ReVerie Limited, Unit 2 Chandlers Row, Port Lane, Colchester, Essex, CO1 2HG

Privacy Policy

ReVerie does not disclose customer information to any third party. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Disclaimer

Although ReVerie Limited supply parts for use with/on vehicles manufactured by Lotus Cars Limited, ReVerie Limited is in no way connected to Lotus Cars Limited or any other member of the Lotus Group of companies ("Lotus") and is entirely independent of Lotus. Accordingly, none of the products offered for sale or supplied by ReVerie Limited (nor any advice or service offered or provided by ReVerie Limited) are in any way endorsed by Lotus and Lotus has not tested or approved any such products or services. Accordingly, Lotus shall not under any circumstances be liable for any loss, claim, damages or any consequential, indirect or special damages whatsoever arising out of or in connection with the use of products sold or supplied by ReVerie."

WARNING, MOTORSPORT OR DRIVING CAN BE DANGEROUS RESULTING IN DEATH OR PERSONAL INJURY. READ OUR FITTING INSTRUCTIONS CAREFULLY This article is sold without warranty expressed or implied. No warranty or representation is made as to this product’s ability to protect the user from injury or death. The user assumes that risk. The effectiveness, warranty and longevity of this equipment are directly related to the manner in which it is INSTALLED, USED, and/or MAINTAINED. THE USER ASSUMES THE RISK. Fitment of REVERIE PRODUCTS TO AUTOMOBILES THAT ARE SUBJECT TO A MANUFACTURER'S WARRANTY MAY VOID THE MANUFACTURER'S WARRANTY AND THE VEHICLES ABILITY TO MEET EMISSION OR OTHER TRANSPORT REGULATIONS. By purchasing this product and opening the packaging, purchasers expressly acknowledge, understand and agree that they take , select and purchase these REVERIE products from REVERIE, its affiliates, distributors, and agents ( collectively, REVERIE) "as is" and "with all faults". The entire risk as to the quality and performance of these REVERIE parts is with the purchasers. Should the goods prove defective following their purchase; the purchasers assume the entire cost for all necessary servicing or repair or any resulting liability. Working on your car can be a dangerous activity. If you are unsure of what you are doing, please leave mechanical or Safety critical work to a skilled mechanic. We take no responsibility for the incorrect use and / or installation of REVERIE products.

UV Protection

IF you wish to have your parts 2K acrylic clear lacquered to give a high long lasting shine and UV protection please ask for pricing. Our default finish is normally Hard wearing, though not UV stable polished epoxy carbon fibre.
Please Note Epoxy Pre-preg products are not UV stable. Parts that have been polished by ReVerie will then have been black waxed. This finish would be regularly lightly coated with armour all or 606 protectant which offer some UV protection. Texallium products are particularly liable and can yellow in only 2 – 6 weeks. The epoxy resin will ‘yellow’ with prolonged exposure to UV radiation and material strength properties will slowly deteriorate. We recommend exterior products or those exposed to constant UV are either colour painted or at least Lacquered. We use predominately 2K car lacquers of medium solids, the DBS range has been found very suitable, although people have had equally good results with Urethanes varnishes and epoxy clear coats. The surface should be sanded so no gloss can be seen between warp and weft. The surface should be sanded with 180, 240 then 320 grit and a cleaning solvent used to remove grease or dirt prior to paint application. Several coats may be required (normally 3 to 4 light coats) to avoid pin-holing, common with painting composite products. Pin holes may be dubbed in carefully with a brush, then wet flatted for a final application of 3 thin coats. Let air dry only, you may stove the paint at 70’c once fully air dried.



+44 (0)1206 868144
+44 (0)1206 86 66 63
+44(0)2081 235997 / reverie_composites